Glad to have you here but remember, you could be spending your time more wisely. Family, friends, maybe even your job if you are really pushed for something to do. David also writes the Building Our Home Blog as well as the wildly popular Dave’s Mindscape

Thursday, November 16, 2017

Coupons – Bane or Boon

My daughter and I went to a large chain Crafts and Arts store. 

I made the mistake of purchasing an item.

I should add this disclaimer: I am not a shopper nor do I like to haggle.

The girl at the cash asked if I would like to leave my email address to receive discount coupons for their store. I’ve worked in retail and have been subjected to some quite rude answers to this question (at the time it was phone number and address as no one had email yet).
What the heck. I gave it to her and thought no more of it until that evening when the onslaught of coupons commenced.

Most of the coupons were for things I don’t want or need but there was one that seemed to indicate 50% off. I could tell by the way it said 50% off.

I had seen an item I thought would make a good gift and at half price it would make a great gift.

I went back to the store, presented my coupon and walked away with a pretty good deal.

The coupons kept coming

I was talking to someone about the deal I got and they wondered if I could pick up another as they did not have one of these stores in their town. I was sure there would be a coupon in my inbox so I said sure. 

It was a disappointing 40% off

Oh well. I returned to find the item was the same price but now came with a bonus item. I present my coupon and was told it was not valid as the item came with a bonus item. But, I don’t want the bonus item I said. 
Too bad. You have to pay FULL PRICE. (The cashier was nicer than that but it felt like a kick in the wallet anyway).

A week or so later I was talking to my sister and she says that sounds like a good item, could I pick one up. I said FULL PRICE. She said to get it anyway.

I go back to the store and notice there is no associated bonus so I dare to present the ever present coupon. 

This time it is the coveted 50%

The lady at the cash says the coupon is not valid as the item is now Value priced. I said it is and has been the same price since I bought the first one. She asked if I would like to speak to a manager. I look around and miraculously there is no line to hold up so I said sure. We talk while waiting for the manager and though she does not come out and say “these coupons are the bane of my existence”, I get the feeling that there are a lot of customer complaints over their company coupons.

The manager arrives

and asks how she can help.

Having decided against a full on rant about deceptive marketing practices, the way they price things or bait and switch advertising, I tell her the price of the item has been unchanged and sticking a Value label on something does not make it so. 
She mentions the fact that they have labeled the item as a Value item (I just covered that), invalidating the coupon's value and then professionally handles the situation by giving me the full discount.

I thank both of them and take my leave with the item and about $20 in savings.

After all that you might be wondering, what the heck could I do with $20.

Find out in the next post

No coupon but here is an essential oil diffuser you can buy...
Black essential oil diffuser
Available at PurpleCowEmporium.com

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